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To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.



We recommend saving as a PDF file. You may also send the file in the following types: JPG, JPEG, TIF, TIFF, and EPS.

We prefer that you send PDF with embedded or outlined fonts. PDF files are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading.

For Roll Labels, we recommend designing:

  • Vector files (e.g. EPS or PDF)
  • 300 DPI or higher
  • Use black (100% K)
  • For fine lines and text smaller than 9pt, use black (100% K) only

Your designs should always start and finish in CMYK color mode.

These colors are in RGB

These are the same colors but in CMYK

If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

Your artwork files should be at 300 dpi.

These are 72 dpi low res images

These are the same images but at 300 dpi


Low-resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

Please keep all text at least 0.125" inside the cut-line.

  • The bleed for Standard Products is 0.125".
  • The bleed for Booklets and Presentation Folders is 0.25".
  • For Grand4mat Products, please see the G4Mat FAQs for individual substrate guides.

We recommend using our templates at all times.

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